Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: June 5, 2025

Introduction

G-MAX IT SERVICES ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gmaxconnect.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and phone number
  • Company or organization information
  • Project requirements and technical specifications
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website or search terms

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our IT services, ISP solutions, and technical support
  • Communication: To respond to inquiries, provide customer support, and send important updates
  • Business Operations: To process transactions, manage accounts, and fulfill contractual obligations
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist in service delivery (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with advance notice)

Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for data transmission
  • Secure server infrastructure and regular security audits
  • Access controls and employee training on data protection
  • Regular backup and disaster recovery procedures

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: Request access to or correction of your personal information
  • Delete: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a machine-readable format

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@gmaxconnect.com
Phone: +91 9796484451
Address:
G-MAX IT SERVICES
RG Complex, 2nd Floor
Toph Sherkhania, Jammu - 181121
Jammu & Kashmir, India

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy regularly.